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Frequently asked questions
Are your kits refundable?
During the COVID19 Stay In Place order, all physical products will be non refundable due to sanitary issues.
Our normal refund policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unopened, unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Digital download goods cannot be returned.
What is included in each kit?
Each activity kit includes: 2 activity ideas and instructions, dress up instructions, 2 craft instructions, an extra fun sheet, an activity to do with a grown-up, a coloring sheet a nd some materials for your craft or dress up.
Each craft kit includes: instruction sheets and needed materials.
Some kits will require glue and extra materials such as coloring pencils, markers and colored paper. All non included and required materials will be listed in the product description.
Do you offer curbside pick up?
Yes we do! Please refer to our curbside pick up page for more information.
Do you offer wholesale prices?
Yes we do. Please contact us using our contact form to discuss.
Can I order a custom kit?
We might be able to customize something fun for you! Please contact us using our contact form to discuss.
Can I get replacement parts?
Because we are an artisan studio and hand make all our kits, our parts are limited. Please contact us using our contact form to discuss.
How long does it take to complete each kit?
The length of time that it takes will completely depend on the age of the children completing the kit as well as the amount of help is provided by grown ups. We typically say that each craft can be done within one day and activities in an activity kit can done over and over again. We choose quality materials so that each craft can last for a long time.
How much help is required from a grown up?
This will depend on the age and ability of the child completing the kit. We have designed each kit so that your child should require only minimal grown up help.
1515 N C Street
Sacramento, CA 95811
Giggle & Riot Fun is fully supportive of California's Stay In Place order. We are practicing social distancing and self isolating. Visitors inside our home studio is limited to only delivery staff. All surfaces are sanitized frequently and at the start and end of each day.